Page 14 - 2021-SpringActivitiesGuide
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                                                                   SATISFACTION GUARANTEED
                   DROP IN & REGISTER                              You are important to us! The City of Post Falls Parks & Recreation

                   The Parks & Recreation Administrative Office is open Monday through   Department is committed to excellence by providing high-quality
                   Friday, 8:00am to 5:00pm.  We are located at Post Falls City Hall,   programs and services for you. If you or a family member are not
                   408 N. Spokane Street, Post Falls               satisfied with a class, program, or activity offered by the City, please
                                                                   let us know. We will arrange for one of the following.

                   ONLINE                                               •  Receive a credit that may be applied to another activity.
                                                                       •  Receive a partial refund (allow 4 weeks to process).
                   Register on-line at www.postfallsidaho.org/online          A partial refund may be given for a program or class
                   and click on Recreation Programs, or                    attended, no more than 2 classes.
                   E-mail - recreation@postfallsidaho.org              *  See Sports League refund policy below.

                                                                   The Post Falls Parks & Recreation Department does not discriminate
                                                                   on the basis of age, sex, race, color, creed, national origin or
                   PHONE-IN                                        disability. Please notify our Department if you need special
                   MasterCard, Visa, Discover or American Express.   modifications to participate in our programs.
                   Our phone line is (208) 773-0539.
                                                                   GENERAL POLICIES
                   This option is not available when a registration form is required.   All fees are due at the time of registration to ensure your space in a class or
                   **Drop-in registration will have priority, and you may be placed   sports league. Discounts will not be given for times missed due to vacation
                   on hold or asked to have your call returned based on the volume   or illness. The Post Falls Parks and Recreation Department reserves the right
                   of customers waiting in line at the time.
                                                                   to make changes in schedules, fees and instructors as needed. Many of our
                                                                   classes require minimum levels of enrollment in order to run, we will try
                                                                   to combine classes if possible to make the class go. If a class or program is
                   MAIL                                            canceled due to lack of enrollment, you will be notified and given the option
                   Mail in your registration form & payment to:    of a full credit, refund, or offered a different program choice.
                   Post Falls Parks & Recreation
                   408 N. Spokane Street • Post Falls, ID 83854    SPORTS LEAGUE REFUNDS: Due to administrative fees involved, an 80%
                                                                   refund will be made if a participant withdraws from a sports league prior to
                                                                   the coaches meeting. Once the practices begin in a sports league, no refund
                                                                   will be issued.

       SCHOLARSHIP DONATIONS                      USEFUL INFORMATION TO KNOW
       The Post Falls Parks and Recreation Department offers   • •  Splash Pads open Memorial Day Weekend and close Labor Day Weekend.
       scholarships to participants unable to pay for programs. These   • •  Q’emiln Beach & Boat Launch opens when the spill gates at the dam are closed by Avista. approx. opening
       funds are limited and come from public donations. You can   dates are between mid June to early July.
       help by adding any small amount to your own registration   • •  Resident & Non-Resident Car Parking Passes for Q’emiln are available for the 2021 Season.
       fee! You may make a donation through any of our registration   • •  A class may be cancelled if it does not reach the minimum for enrollment. So register early to help ensure
       methods.  Thank You!                         the class or activity you are interested in, is able to run.
                                                  • •  Dogs are allowed in some parks while on leash. To view a list of those parks, visit www.postfallsidaho.org
       RESIDENT DISCOUNTS
       Residents who live within the city limit boundaries of Post
       Falls pay property taxes that support City services. If you live
       within the city limits, you receive a discount to our recreational
       leagues and programs. Sports teams must consist of 50%
       Post Falls City limit residents to qualify for this discount. Some
       areas of Post Falls are not within the city limits. If you need
       help determining whether you live in or outside of the city
       limit boundaries, please call our office 208.773.0539.  You are
       welcome to stop by the Parks and Recreation Office to view the
       city boundary map.

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